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FAQ's

  • I can't find my ticket. What can I do?
    Simply contact the ticket provider, or give us your name at the door, and we’ll check you in. After all, even the most organized vampire occasionally misplaces their cape…err ticket.
  • What happens if I arrive late?
    Worry not, we’ll still seat you—though you may miss the first bite (but that’s okay, we won’t bite… much).
  • What can I expect from The Event?
    Prepare for an immersive evening of libations and light bites inspired by the most iconic vampiric works. Over the course of 90 minutes, guests will indulge in a five-course pairing curated by our resident vampires. You may feel the urge to stay for centuries, but alas, it’s just an evening.
  • Are refunds allowed? What is the exchange policy?
    Tickets are generally non-refundable, just like a vampire’s curse. Be sure of your plans before you commit.
  • Can modifications be made for allergies?
    Absolutely. Simply inform your server, and they’ll concoct something to suit your dietary needs. Even vampires respect food preferences or desires for mocktails (non-alcoholic options).
  • Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
    We may be able to help you reschedule or exchange your ticket, provided the desired session hasn’t sold out. Use the contact form to explore your options—no need to summon a dark ritual.
  • Is the venue ADA-compliant?
    Every venue is different. Due to the frequent utilization of historic buildings, please contact the venue directly to ensure it meets your specific accessibility details.
  • How long does the experience last?
    About 90 minutes—just enough time for a vampire to have a satisfying meal.
  • What is the dress attire?
    While business casual is acceptable, feel free to don your most gothic attire. After all, why blend in when you can stand out like a true creature of the night?
  • Is there use of strobe lights and special effects?
    No strobe lights, but the venue is as dimly lit as a vampire’s crypt, with a touch of haze, flickering candlelight, and colored lighting. Perfect for setting the undead mood.
  • Can I transfer my tickets to another person?
    Yes, you can transfer your tickets at no extra cost—just like passing down an ancient vampire lineage.
  • Does the experience take place in an indoor or outdoor venue?
    Fear not, the event is indoors—no need to worry about pesky sunlight.
  • Is there an age requirement?
    Indeed, only those who have survived 21 years (with a valid ID to prove it) may enter. We vampires take the age requirement VERY seriously!
  • Do I need to arrive at the start of my scheduled session?
    We recommend arriving within the time stated on your ticket, but if you’re eager, you may arrive up to 15 minutes before the hour. We vampires appreciate punctuality, but we’re not sticklers about it.
  • Are there chairs available? Can I be seated during the experience/exhibition?
    Yes, you’ll be seated comfortably, as standing for 90 minutes would be a true test of endurance—unless, of course, you’re undead.
  • Will I know the course pairings in advance?
    Yes, the menu is no secret. Check our website, where it’s laid out like a vampire’s coffin at dawn.
  • Can I bring animals?
    Only service animals are allowed. We wouldn’t want to scare any furry friends, bats, or otherworldly creatures as they might not appreciate the ambiance.
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